PRIVACY POLICY

Last updated: January 2026

This Privacy Policy explains how Lucy Mackintosh / bodyformat (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit www.bodyformat.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

2. What Personal Data We Collect

We only collect personal data that you choose to provide.

This may include:

  • Name

  • Email address

  • Phone number

  • Any information you include in a contact or enquiry form

We do not operate a mailing list or send marketing emails.

3. How We Collect Personal Data

We collect personal data when you:

  • Contact us via a form on the website

  • Contact us directly by email or phone

4. How We Use Your Data

We use your personal data only to:

  • Respond to enquiries

  • Communicate about personal training services you have requested

  • Manage our client relationships

We do not use your data for:

  • Marketing emails

  • Automated decision-making

  • Profiling

5. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

  • Consent – when you contact us and provide your details

  • Legitimate interest – to respond to enquiries and provide requested services

6. How We Store and Protect Your Data

  • Your data is stored securely

  • Access is limited to authorised persons only

  • We take reasonable steps to protect your data from loss, misuse, or unauthorised access

We keep personal data only as long as necessary to deal with your enquiry or provide services.

7. Sharing Your Data

We do not sell, rent, or trade your personal data.

Your data may only be shared if:

  • Required by law

  • Necessary to provide a service you have requested (e.g. secure website hosting providers)

8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise these rights, contact us at lucy@bodyformat.co.uk

9. Cookies

This website may use essential cookies to ensure it functions properly.

We do not use cookies for:

  • Email marketing

  • Advertising

  • Tracking beyond basic website functionality

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact

lucy@bodyformat.co.uk